MY ACCOUNT

Logging In & Password Issues

Password Reset
Why do I keep getting the message ‘Your email address isn’t registered’?
Why has my wishlist disappeared?

Manage My Account

How can I delete my product review?
My Account Details

Billing Information

What is a billing address?
Billing address

ORDER QUERIES

Cancel/Amend An Order

Can I cancel or amend my order?
Can I change my billing address after placing my order?

PAYMENTS

Payment Information

Payment Security
What payment methods do you accept?

Payment Errors

What does ‘something went wrong…’ mean?
I have placed my order, but I have not received a confirmation email

PayPal

I paid with PayPal, how do I cancel my order?
Why haven’t I received a confirmation email for my PayPal order?
How do I pay with PayPal?
I have received my PayPal confirmation, but my order is not showing?